Privacy Policy

PRIVACY POLICY

Effective Date: May 18, 2026

Welcome to Sparkle City (“Sparkle City,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, subscribe to our emails, or otherwise interact with us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, sign up for emails, submit a form, or contact us, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Purchase history

  • Account login information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referral sources

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service

  • Send order confirmations and shipping updates

  • Respond to questions or requests

  • Send marketing emails and promotions

  • Improve our website and customer experience

  • Prevent fraud and protect our business

  • Comply with legal obligations

3. Email & SMS Marketing

If you subscribe to our email or SMS list, you may receive updates about products, promotions, events, workshops, and special offers.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in emails

  • Replying STOP to SMS messages

Message and data rates may apply.

Consent to marketing communications is not a condition of purchase.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website functionality

  • Deliver relevant advertising

You can disable cookies through your browser settings, though some website features may not function properly.

5. Third-Party Services

We may use trusted third-party providers to help operate our business, including:

  • Shopify

  • Payment processors

  • Shipping providers

  • Email marketing platforms

  • Analytics services

  • Customer review platforms

  • Loyalty/rewards systems

These providers only receive information necessary to perform their services.

6. Payment Information

Payments are processed securely through third-party payment processors. We do not store full payment card information on our servers.

7. Sharing of Information

We do not sell your personal information.

We may share information:

  • With service providers assisting our business operations

  • To comply with legal obligations

  • To protect our rights or prevent fraud

  • During a business transfer or merger if applicable

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

  • Request information about data usage

To make a request, contact us using the information below.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage system is completely secure.

10. Children’s Privacy

Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

Sparkle City
Website: https://www.sparklecitylv.com
Email: aimee@sparklecitylv.com